SinX Cloud

服务条款与合理使用政策

Terms of Service & Acceptable Use Policy

最后更新日期 / Last Updated: 2026-05-23

1. 概述与接受条款 / Introduction and Agreement

欢迎使用 SinX Cloud 网络服务。本服务条款与合理使用政策(以下简称“本条款”)规范您对 SinX Cloud 网站、账号、订阅、节点和相关数字服务的访问与使用。注册、购买、兑换或继续使用本服务,即表示您已阅读、理解并同意本条款以及我们不时发布的相关规则和政策。若您不同意,请停止注册和使用本服务。

Welcome to SinX Cloud. These Terms of Service and Acceptable Use Policy (the "Terms") govern your access to and use of the SinX Cloud website, account, subscriptions, nodes, and related digital services. By registering, purchasing, redeeming, or continuing to use the services, you acknowledge that you have read, understood, and agreed to these Terms and any related rules or policies we may publish from time to time. If you do not agree, please stop registering for and using the services.

2. 服务说明 / Service Description

SinX Cloud 提供基于开源网络协议和相关技术组件的网络连接、网络优化和数字订阅服务,旨在帮助用户获得更安全、稳定的互联网访问体验。

SinX Cloud provides network connectivity, network optimization, and digital subscription services based on open-source network protocols and related technical components, with the goal of helping users obtain a more secure and stable Internet access experience.

本服务并非为违法、侵权、攻击、欺诈、规避监管或其他损害第三方权益的活动而设计。我们不承诺本服务具备绝对匿名性、绝对安全性、绝对可用性,或适用于任何特定目的。

The services are not designed for illegal activities, infringement, attacks, fraud, regulatory evasion, or any activity that harms third-party rights. We do not guarantee absolute anonymity, absolute security, absolute availability, or suitability for any particular purpose.

3. 账号管理 / Account Management

信息准确性:您应提供真实、有效且可接收通知的邮箱地址,用于账号登录、找回密码、订单通知、服务变更和安全提醒。

Accuracy of Information: You must provide a true, valid, and reachable email address for account login, password recovery, order notices, service changes, and security alerts.

账号限制:每个账号仅供注册用户本人合理使用。未经授权,您不得转让、出租、出售、合租、共享账号、共享订阅链接或将套餐权益提供给第三方使用。

Account Limitations: Each account is for the registered user's reasonable personal use only. Without authorization, you may not transfer, rent, sell, sublease, share accounts, share subscription links, or provide subscription benefits to any third party.

账号安全:您有责任妥善保管账号凭据、验证码、订阅链接和客户端配置。因您自行共享、泄露或未妥善保管账号信息造成的损失,由您自行承担。

Account Security: You are responsible for keeping your account credentials, verification codes, subscription links, and client configurations secure. You are responsible for losses caused by your own sharing, disclosure, or failure to safeguard account information.

异常使用:如系统检测到异常多 IP 同时在线、频繁切换异常地区、批量请求、撞库风险、订阅链接公开传播或其他明显超出个人合理使用范围的行为,我们有权要求验证、限制连接、重置订阅、暂停账号或终止服务。

Abnormal Use: If the system detects abnormal simultaneous multi-IP usage, frequent abnormal region switching, bulk requests, credential-stuffing risk, public distribution of subscription links, or other behavior clearly beyond reasonable personal use, we may require verification, limit connections, reset subscriptions, suspend accounts, or terminate services.

4. 合理使用与零容忍政策 / Acceptable Use & Zero Tolerance Policy

为保护用户、节点、上游机房和网络基础设施,您不得利用本服务从事任何违法、违规、侵权、危害网络安全或损害他人权益的行为。以下行为属于零容忍范围,一经发现,我们可立即限制、暂停或永久终止账号,且通常不予退款:

To protect users, nodes, upstream data centers, and network infrastructure, you may not use the services for any illegal, non-compliant, infringing, cybersecurity-harming, or rights-violating activity. The following activities are subject to a zero tolerance policy. If discovered, we may immediately restrict, suspend, or permanently terminate the account, usually without refund:

儿童剥削与严重违法内容:严禁上传、下载、浏览、传播、存储或协助传播任何涉及儿童性剥削、儿童色情或儿童性虐待材料(CSAM)的内容;严禁传播恐怖主义、极端暴力、人口贩卖、非法药物交易或其他严重违法内容。

Child Exploitation & Serious Illegal Content: Uploading, downloading, viewing, transmitting, storing, or assisting in the distribution of any child sexual exploitation, child pornography, or Child Sexual Abuse Material (CSAM) is strictly prohibited. Terrorism, extreme violence, human trafficking, illegal drug transactions, and other serious illegal content are also strictly prohibited.

垃圾信息与欺诈:严禁发送垃圾邮件、批量商业邮件、恶意广告、钓鱼链接或诈骗信息;严禁使用本服务进行账号盗用、撞库、身份冒充、信用卡盗刷、洗钱、非法支付或其他金融欺诈活动。

Spam & Fraud: Sending spam, bulk commercial email, malicious advertising, phishing links, or scam messages is strictly prohibited. Using the services for account theft, credential stuffing, impersonation, credit card fraud, money laundering, illegal payments, or other financial fraud is strictly prohibited.

版权侵权与滥用下载:严禁未经授权下载、传播或分发受版权保护的内容;严禁使用 BitTorrent、PT、P2P 或类似方式造成版权投诉、DMCA 通知、上游机房警告或其他权利人投诉;严禁利用本服务绕过版权保护、批量抓取付费内容或进行大规模内容盗取。

Copyright Infringement & Abusive Downloading: Downloading, transmitting, or distributing copyrighted content without authorization is strictly prohibited. Using BitTorrent, private trackers, P2P, or similar methods in a way that causes copyright complaints, DMCA notices, upstream data center warnings, or other rights-holder complaints is strictly prohibited. Using the services to bypass copyright protection, scrape paid content in bulk, or conduct large-scale content theft is strictly prohibited.

网络攻击与安全滥用:严禁发起或参与 DDoS、DoS、端口扫描、暴力破解、漏洞扫描、未授权渗透测试或入侵;严禁分发恶意软件、木马、病毒、勒索软件、挖矿程序或其他有害代码;严禁攻击、干扰、绕过或逆向 SinX Cloud 的系统、节点、接口、计费逻辑、风控机制或基础设施。

Network Attacks & Security Abuse: Launching or participating in DDoS, DoS, port scanning, brute-force attacks, vulnerability scanning, unauthorized penetration testing, or intrusion is strictly prohibited. Distributing malware, trojans, viruses, ransomware, mining software, or other harmful code is strictly prohibited. Attacking, interfering with, bypassing, or reverse engineering SinX Cloud systems, nodes, interfaces, billing logic, risk controls, or infrastructure is strictly prohibited.

账号与资源滥用:严禁转售、出租、合租、公开分享账号、订阅链接或节点信息;严禁通过自动化脚本、批量注册、异常并发或其他方式规避设备数、流量、速率或套餐限制;严禁长时间占用异常带宽、制造异常请求、影响其他用户正常使用或导致上游服务商处罚。

Account & Resource Abuse: Reselling, renting, subleasing, or publicly sharing accounts, subscription links, or node information is strictly prohibited. Using automated scripts, bulk registrations, abnormal concurrency, or other methods to bypass device, traffic, speed, or subscription limits is strictly prohibited. Long-term abnormal bandwidth occupation, abnormal requests, interference with other users' normal use, or conduct that causes penalties from upstream providers is strictly prohibited.

我们有权根据系统记录、用户投诉、上游机房通知、权利人投诉、支付风控结果或其他合理依据判断是否存在滥用。对于性质严重或风险紧急的行为,我们可先采取限制措施,再进行后续核查。

We may determine whether abuse exists based on system records, user complaints, upstream data center notices, rights-holder complaints, payment risk-control results, or other reasonable grounds. For serious or urgent-risk conduct, we may take restrictive measures first and conduct follow-up review afterward.

5. 套餐、支付与订阅 / Plans, Payments & Subscriptions

套餐内容:套餐内容、有效期、流量配额、设备数量限制、节点范围、价格和其他限制,以购买页面或订单确认页展示为准。

Plan Details: Plan contents, validity period, traffic quota, device limits, node scope, price, and other restrictions are subject to the purchase page or order confirmation page.

有效期与流量:套餐在有效期内可用;除非页面另有说明,过期未使用的流量不自动结转。

Validity & Traffic: Plans are usable during their validity period. Unless otherwise stated on the page, unused traffic does not automatically roll over after expiration.

即时交付:本服务属于即时交付的数字订阅服务。订单支付完成、服务开通、兑换码发放或订阅权益生效后,即视为服务已开始履行。

Immediate Delivery: The services are immediately delivered digital subscription services. Once payment is completed, the service is activated, a redemption code is issued, or subscription benefits become effective, the service is deemed to have begun.

服务调整:我们可能因产品调整、成本变化、线路变化、供应商政策或运营需要更新套餐内容、节点 IP、线路、速率策略或服务配置。对于您已购买且仍在有效期内的套餐,我们会尽合理努力维持核心权益,但不保证具体节点、IP、路由或地区永久不变。

Service Changes: We may update plan contents, node IPs, routes, speed policies, or service configurations due to product adjustments, cost changes, route changes, supplier policies, or operational needs. For plans already purchased and still valid, we will make reasonable efforts to maintain the core benefits, but we do not guarantee that any specific node, IP, route, or region will remain unchanged.

6. 退款与支付争议 / Refunds & Payment Disputes

退款原则:除适用法律强制要求、购买页面另有明确承诺,或我们主动同意外,已开通、已兑换或已开始履行的数字服务原则上不支持无理由退款。

Refund Principle: Unless required by applicable law, expressly promised on the purchase page, or voluntarily agreed by us, digital services that have been activated, redeemed, or started are generally not eligible for no-reason refunds.

首次购买:对于首次购买用户,如在购买后 72 小时内申请,且累计使用流量未超过所购套餐总量 10%,我们可根据实际使用、风控记录、支付通道状态和客服审核结果酌情处理退款。

First Purchase: For first-time purchasers, if a refund request is made within 72 hours after purchase and the cumulative used traffic does not exceed 10% of the purchased plan's total quota, we may handle the refund at our discretion based on actual usage, risk-control records, payment-channel status, and support review results.

不支持退款的情况:超过 72 小时、累计使用流量超过 10%、兑换码已发放、存在账号共享或滥用、或因违反本条款导致服务被限制、暂停或终止的,通常不支持退款。

Non-Refundable Cases: Refunds are usually not supported if more than 72 hours have passed, cumulative used traffic exceeds 10%, a redemption code has been issued, account sharing or abuse exists, or the service has been restricted, suspended, or terminated due to violation of these Terms.

费用扣除:若支付通道、汇率、链上手续费、第三方平台或上游服务商产生不可退还的费用,退款金额可能会据实扣除。

Fee Deductions: If payment channels, exchange rates, on-chain fees, third-party platforms, or upstream providers generate non-refundable costs, the refund amount may be deducted accordingly.

支付争议:如您通过支付网关、银行、发卡机构或第三方平台发起恶意拒付、争议、撤单或虚假投诉,我们有权立即暂停或终止相关账号和订单,并在必要时保留相关交易与风控记录用于申诉和风险控制。

Payment Disputes: If you initiate malicious chargebacks, disputes, reversals, or false complaints through a payment gateway, bank, card issuer, or third-party platform, we may immediately suspend or terminate the relevant account and orders, and may retain related transaction and risk-control records as necessary for dispute response and risk control.

7. 服务可用性与维护 / Service Availability & Maintenance

服务质量:我们会尽合理努力维持服务稳定,但不保证服务始终不中断、无错误、无延迟、无丢包或满足您的全部需求。

Quality of Service: We will make reasonable efforts to maintain service stability, but we do not guarantee that the services will always be uninterrupted, error-free, latency-free, packet-loss-free, or able to meet all of your needs.

外部影响:国际互联网链路、上游机房、域名解析、支付通道、客户端兼容性、地区网络策略和第三方服务均可能影响实际体验。

External Factors: International Internet routes, upstream data centers, DNS resolution, payment channels, client compatibility, regional network policies, and third-party services may all affect the actual user experience.

动态维护:我们保留在必要时更换服务器 IP、调整节点线路、迁移服务、修改速率策略、进行紧急维护或临时下线风险节点的权利。

Dynamic Maintenance: We reserve the right to change server IPs, adjust node routes, migrate services, modify speed policies, perform emergency maintenance, or temporarily take risky nodes offline when necessary.

免责情形:因节点维护、网络波动、上游服务商故障、机房封禁、不可抗力、合规要求、攻击防护或其他超出合理控制范围的原因导致的中断,不当然构成违约。

Exclusions: Interruptions caused by node maintenance, network fluctuations, upstream provider failures, data center blocking, force majeure, compliance requirements, attack mitigation, or other causes beyond reasonable control do not automatically constitute a breach.

通知方式:在可行情况下,我们会通过网站公告、站内通知或其他合理方式发布重要维护和故障信息。

Notices: Where feasible, we will publish important maintenance and incident information through website announcements, in-site notices, or other reasonable methods.

8. 隐私与数据处理 / Privacy & Data Processing

我们重视用户隐私。本节说明我们在提供服务过程中会收集、使用、保存和共享哪些信息,以及您可以如何联系我们行使相关权利。

We value user privacy. This section explains what information we collect, use, retain, and share while providing the services, and how you may contact us to exercise relevant rights.

适用范围:本隐私条款适用于您访问 SinX Cloud 网站、注册账号、购买套餐、使用用户面板和使用我们提供的网络服务时产生的个人信息处理活动。

Scope: This privacy section applies to personal-information processing activities arising from your access to the SinX Cloud website, account registration, plan purchase, user panel usage, and use of our network services.

代理流量:在我们当前的服务设计中,我们不会为了提供服务而主动记录您访问的网站内容、目标 IP 或域名、DNS 查询内容、传输内容或数据包内容。我们会尽量减少与用户浏览行为相关的数据收集,并仅在提供服务、计费、风控、安全和履行法定义务所必需的范围内处理信息。

Proxy Traffic: In our current service design, we do not actively log the website content you access, destination IPs or domains, DNS query content, transmitted content, or packet content for the purpose of providing the services. We aim to minimize data collection related to user browsing behavior and process information only to the extent necessary for service provision, billing, risk control, security, and legal obligations.

网站与账号运营数据:代理流量与网站、账号运营数据并不相同。为保障网站、用户面板、支付和账号安全,网站基础设施及第三方服务商可能会处理有限的技术数据,例如访问时间、请求路径、请求结果、浏览器或设备信息、IP 地址和安全事件记录。

Website & Account Operational Data: Proxy traffic is different from website and account operational data. To protect the website, user panel, payments, and account security, website infrastructure and third-party providers may process limited technical data, such as access time, request paths, request results, browser or device information, IP addresses, and security-event records.

账号信息:我们可能收集注册邮箱、密码哈希值,以及与账号相关的基础状态信息,例如注册时间、套餐状态、账号启停状态。密码以单向哈希形式保存,我们不会保存您的明文密码。

Account Information: We may collect your registered email address, password hash, and basic account status information, such as registration time, plan status, and account activation or suspension status. Passwords are stored as one-way hashes. We do not store your plaintext password.

套餐与使用信息:我们可能处理套餐类型、有效期、剩余流量、上传和下载流量统计,以及为执行设备数量限制所需的在线状态信息。流量统计用于计费和套餐管理,不用于识别您具体访问了哪些网站。

Plan & Usage Information: We may process plan type, validity period, remaining traffic, upload and download traffic statistics, and online-status information needed to enforce device limits. Traffic statistics are used for billing and plan management, not to identify which specific websites you accessed.

支付与订单信息:我们可能处理订单号、订单金额、支付状态、支付方式、退款状态和与订单履行有关的必要记录。法币支付由第三方支付服务商处理,我们不会直接保存第三方支付账户的完整凭据或支付密码。加密货币支付可由您自行在对应链的区块浏览器查看每一笔交易,我们不记录您的钱包或交易所付款地址。

Payment & Order Information: We may process order numbers, order amounts, payment status, payment methods, refund status, and necessary records related to order fulfillment. Fiat payments are processed by third-party payment providers, and we do not directly store complete credentials or payment passwords for third-party payment accounts. For cryptocurrency payments, each transaction may be viewed by you on the relevant blockchain explorer, and we do not record your wallet or exchange payment address.

网站与安全信息:我们可能处理访问时间、请求路径、请求结果、设备或浏览器信息、IP 地址及与反滥用、风控、故障排查有关的安全日志,以及账号异常、异常多 IP 同时在线、订阅链接泄露、节点滥用、版权投诉、上游机房投诉或支付争议相关的必要记录。您主动提交给客服或工单系统的信息也可能被处理。

Website & Security Information: We may process access time, request paths, request results, device or browser information, IP addresses, security logs related to anti-abuse, risk control, and troubleshooting, as well as necessary records related to account abnormalities, abnormal simultaneous multi-IP usage, subscription-link leakage, node abuse, copyright complaints, upstream data center complaints, or payment disputes. Information you voluntarily submit to support or ticket systems may also be processed.

使用目的:我们仅在合理且必要的范围内使用您的信息,用于创建和管理账号、提供套餐与订阅、计费、支付和退款、识别故障、保障系统稳定性和安全性、防止滥用、欺诈、攻击和违反服务条款的行为、处理版权投诉、上游机房投诉、支付争议、账号申诉和其他风险事件,以及回复客服请求和处理用户申诉。

Purposes of Use: We use your information only within a reasonable and necessary scope to create and manage accounts, provide plans and subscriptions, handle billing, payments, and refunds, identify faults, maintain system stability and security, prevent abuse, fraud, attacks, and violations of the Terms, handle copyright complaints, upstream data center complaints, payment disputes, account appeals, and other risk events, and respond to support requests and user complaints.

信息共享:我们不会出售您的个人信息。仅在必要情况下,我们可能与支付、云服务、内容分发、安全防护、邮件或客服等服务商共享必要信息;也可能在保护 SinX Cloud、用户或公众合法权益和安全所必需时共享信息;如发生合并、重组或资产转让,接收方应继续受本隐私条款或同等保护义务约束。我们会尽量只共享实现相关目的所需的最少信息。

Information Sharing: We do not sell your personal information. Only where necessary, we may share necessary information with providers of payment, cloud services, content delivery, security protection, email, or customer support. We may also share information where necessary to protect the legitimate rights, interests, and safety of SinX Cloud, users, or the public. In the event of a merger, restructuring, or asset transfer, the recipient should continue to be bound by this privacy section or equivalent protection obligations. We will try to share only the minimum information necessary for the relevant purpose.

用户权利:您可以请求查询我们持有的与您有关的个人信息,请求更正不准确或不完整的信息,请求删除账号及相关信息,在可行情况下撤回此前给予的同意,或就个人信息处理提出咨询、投诉或异议。为保护账号安全,我们可能会在处理请求前核验您的身份。

User Rights: You may request access to personal information we hold about you, request correction of inaccurate or incomplete information, request deletion of your account and related information, withdraw prior consent where feasible, or raise inquiries, complaints, or objections regarding personal-information processing. To protect account security, we may verify your identity before processing a request.

账号删除:您可以通过客服渠道申请删除账号。完成删除后,账号将无法继续登录,已生成的订阅链接将失效。

Account Deletion: You may request account deletion through support channels. After deletion is completed, the account can no longer be logged in to, and generated subscription links will become invalid.

信息安全:我们会采取合理的技术和组织措施保护您的信息,包括使用 HTTPS/TLS 保护传输过程、以单向哈希形式保存密码、控制数据库和管理系统的访问权限,以及对关键服务进行认证、隔离和必要的日志审计。尽管如此,任何互联网服务都无法保证绝对安全。您也应妥善保管账号密码和订阅链接,并避免与他人共享。

Information Security: We take reasonable technical and organizational measures to protect your information, including using HTTPS/TLS for transmission, storing passwords as one-way hashes, controlling access to databases and administrative systems, and applying authentication, isolation, and necessary log auditing to key services. Nevertheless, no Internet service can guarantee absolute security. You should also protect your account password and subscription links and avoid sharing them with others.

9. 知识产权 / Intellectual Property

权利归属:SinX Cloud 网站、品牌、界面、文案、标识、配置说明和自有内容的相关权利归 SinX Cloud 或相应权利人所有。

Ownership: Rights related to the SinX Cloud website, brand, interface, copy, logos, configuration guides, and proprietary content belong to SinX Cloud or the relevant rights holders.

开源组件:我们使用的开源组件仍受其各自开源许可证约束。

Open-Source Components: Open-source components used by us remain subject to their respective open-source licenses.

使用限制:未经授权,您不得复制、改编、出售、逆向工程、冒用或以其他方式使用我们的品牌和自有内容。

Restrictions: Without authorization, you may not copy, adapt, sell, reverse engineer, impersonate, or otherwise use our brand or proprietary content.

10. 暂停、终止与账号处理 / Suspension, Termination & Account Handling

用户停止使用:您可以停止使用本服务或申请删除账号。

User Discontinuation: You may stop using the services or request account deletion.

我们的处理权:如您违反本条款、存在重大安全风险、拖欠费用、提交虚假信息、发起恶意支付争议,或法律法规、上游服务商、支付通道要求我们停止提供服务,我们可限制、暂停或终止您的账号。

Our Enforcement Rights: If you violate these Terms, create significant security risks, fail to pay fees, submit false information, initiate malicious payment disputes, or if laws, upstream providers, or payment channels require us to stop providing services, we may restrict, suspend, or terminate your account.

终止后的处理:账号终止后,未使用权益、退款安排和数据处理将按照本条款、购买页面说明及适用法律执行。

Post-Termination Handling: After account termination, unused benefits, refund arrangements, and data processing will be handled in accordance with these Terms, the purchase-page description, and applicable law.

拒绝再次服务:对于严重违反零容忍政策、导致上游投诉或造成实际损害的账号,我们保留拒绝再次提供服务的权利。

Refusal of Future Service: For accounts that seriously violate the zero tolerance policy, cause upstream complaints, or cause actual damage, we reserve the right to refuse future service.

11. 免责声明与责任限制 / Disclaimer & Limitation of Liability

现状提供:本服务按现状和可提供状态提供。

As-Is Service: The services are provided on an as-is and as-available basis.

责任限制:在适用法律允许的最大范围内,我们不对因使用或无法使用本服务而产生的间接损失、附带损失、惩罚性损失、业务中断、数据损失或可得利益损失承担责任。

Limitation of Liability: To the maximum extent permitted by applicable law, we are not liable for indirect, incidental, punitive, business-interruption, data-loss, or lost-profit damages arising from use of or inability to use the services.

第三方内容:对于您通过本服务访问、下载、上传、发布或使用的第三方内容,其合法性、准确性、安全性和后果由您自行负责。

Third-Party Content: You are responsible for the legality, accuracy, safety, and consequences of third-party content you access, download, upload, publish, or use through the services.

自行评估:您应自行评估使用本服务是否符合您所在地法律、网络环境、工作要求和风险承受能力。

Self Assessment: You should evaluate for yourself whether use of the services complies with the laws of your location, network environment, work requirements, and risk tolerance.

12. 条款更新 / Changes to These Terms

我们可能根据法律变化、服务调整、供应商政策、支付通道要求或运营需要更新本条款。重大变更将通过网站公告、站内通知或其他合理方式提示。变更生效后,您继续使用本服务的,视为接受更新后的条款。

We may update these Terms due to legal changes, service adjustments, supplier policies, payment-channel requirements, or operational needs. Material changes will be announced through website notices, in-site notices, or other reasonable methods. If you continue to use the services after the changes take effect, you will be deemed to have accepted the updated Terms.

13. 联系我们 / Contact Us

如您对本条款、合理使用政策、退款、账号处理或个人信息处理有任何问题,请通过以下方式联系我们:

If you have any questions about these Terms, the Acceptable Use Policy, refunds, account handling, or personal-information processing, please contact us through:

邮箱 / Email: support@sinx.it.com